Approved Client Form

Owner Authorization Matrix

Define exactly which operating decisions Rio Blackwood Hospitality Operations may handle automatically and which decisions must come back to the owner first.

Authority boundary

This form documents operational instructions only. It does not expand the written service agreement, transfer legal responsibilities, authorize handling of client funds, or override platform rules or applicable law.

DecisionAuthorityLimit / Conditions / Notes
Guest refund or credit
Emergency repair dispatch
Non-emergency repair
Early check-in
Late checkout
Calendar block
Pricing adjustment
Supply replacement
Vendor replacement
Guest removal / escalation